Shipping & Returns
Serena Soap's Shipping Policy
We ship all orders via USPS Mail. You may choose between First Class Mail (we charge $4.50 for that) or Priority Mail (we charge $8.00).
Depending on product availability, orders are usually packaged within 1-2 business days. Delivery time is subject to USPS but most packages arrive within 3 to 4 business days.
Orders over $50 ship free.
Serena Soap's Return Policy
If for any reason the product you purchased from us does not delight you, we want to know. Email us at SerenaSoapsInfo@gmail.com within 30 days from the date you purchased your product. We will work with you to address your concerns. We will figure out how to make things right. We will listen and value your input. We may ask you to photograph your product, or to mail it back to us. But, we’ll figure it out.