Terms & Conditions

Serena Soap's Shipping Policy

We ship all orders via USPS Mail. You may choose between First Class Mail (we charge $4.50 for that) or Priority Mail (we charge $8.00).  

Depending on product availability, orders are usually packaged within 1-2 business days. Delivery time is subject to USPS but most packages arrive within 3 to 4 business days.


Orders over $50 ship free.

Serena Soap's other Terms and Conditions

We hope you love our soap and scents as much as we do, but if you don't, we understand. At this time we do not accept returns but we are happy to issue you a refund so that you can find a new scent that you love!
 
Refund

 

Please contact serenasoapsinfo@gmail.com to request a refund. Refunds will be remitted to whatever credit card your purchase came from.  If you prefer, we can issue a check.


Subscription Cancellation/Refund Policy

 

You may cancel your subscription at any time. Any cancellation or refund request made on orders past 60 days will not qualify for a refund. Please contact us at serenasoapsinfo@gmail.com with any questions.